Throughout the year, we visit many different locations across the UK and only choose the ones that truly feel like paradise and tranquility. You can expect unrivalled natural surroundings with great walks, pubs, and eateries on your doorstep. 

You can either drive or take the train and then a taxi. When you place your booking, we send out a detailed welcome guide with written instructions and what3words locations so your trip to the shack is stress-free!

Yes, of course All our shacks are pet-friendly, and we charge a flat £35 fee regardless of whether you bring one or more dogs. Just select the pet option at check out, and you can bring the whole gang with you!

Most of our shacks sleep three (two adults and an infant). However, we do have some with bunk beds and king-sized beds, so you can bring the kids with you. Time spent in the countryside learning about off-grid living is invaluable for children. 

Living off-grid means there is no grid connection, and we rely on solar power, composting toilets, and sustainable living. That doesn’t mean you forego luxury; we have carefully curated our shacks so you have a hotel-quality experience in the wilderness. 

For most locations, check-in is at 3 p.m., and check-out is at 10 a.m. However, keep an eye out at check-out for the option of an early check-in or check-out, as it is available at some locations. 

Never as much as you think. This is a stripped-back holiday where the elements set the stage. Just make sure you have packed for the season you are holidaying in. We provide linen, towels, bath mats, hand towels, kitchen utensils, olive oil, salt, pepper, coffee, and tea. 

Yes, we provide everything you need, bed linen, blankets, towels, hand towels and bath mats. 

There is usually a signal, but many of our locations are rural, so it’s best to prepare for limited connectivity. 

All our bathrooms have high-quality showers and composting toilets. Our shacks are handcrafted and sustainable, which means we use composting toilets. They are similar to yours at home, just without the flush. 

All our shacks are stocked with every utensil you’ll need to cook up a storm. Inside, you’ll find a 2-burner gas stove, mini-fridge, knives, a wooden spoon, a can opener, cutlery, plates/bowls, a stovetop kettle, a saucepan, oil, salt, and pepper. We also provide organic washing up liquid, cloths, and tea towels. 

All our shacks have a mini compressor fridge, similar to what you’d find in a campervan. As we are off-grid and reliant on solar power, we have to limit our power consumption, which means we limit the size of the fridge too.

Bookings:
The simplest and most efficient method of booking is on our website using our on-line booking system.
When submitting a booking, you will be presented with details of the total rental charges. A deposit of 50% of the rental, will be due at the time of booking. The remaining balance is due 3 weeks prior to arrival. 
For bookings made fewer than 3 weeks in advance, the total amount is payable at the time of booking.


Cancellations:
To cancel or amend your booking, you must contact Shacks by email (info@shacks.co.uk) or phone (01244 848 684).
Our cancellation policy for any bookings is 28 days before your scheduled day of arrival. Cancellations before this can be re-booked for another date or qualify for a full refund. Refunds can take up to 10 business days. 
Cancellations within 14-28 days of a scheduled arrival date can be moved to another date or receive a voucher up to the value the guest has paid. 
Cancellations within 14 days of the scheduled arrival date will be charged 100% of the total booking value.
For stays booked within 14 days, there is a 48-hour cooling-off period during which you can reschedule your stay for free or get a full refund. 
Any stays that are rescheduled are non-refundable.


Holiday Insurance:
The guest is given the option to take out a holiday insurance policy (which includes cancellation insurance covering sickness and unavoidable reasons for cancellation) prior to their stay. No liability whatsoever shall be accepted by Shacks for any losses sustained by the guest as a consequence of the guest not having obtained holiday insurance


Arrival/Departure:
The shacks (unless otherwise agreed) are available for occupation from 3.00 pm on the first day of the holiday and must be vacated by 10.00 am on the last day.


Pets:
Guests may only bring pets that are booked in by the guest at the time of booking. A charge of £35 will be made to bring your pets. Pets must be well-behaved and should not be left unattended in the shacks. If damage or extra cleaning is caused by pets the guest may be billed for that charge. No garden is guaranteed as secure for dogs even if described as fenced or enclosed. All dog waste should be picked up and discarded appropriately. Please keep dogs on a lead to and from the shacks, all of our shacks are located on working farms.


No Smoking:
Shacks have a strict no smoking policy within all cabins. This applies to vaping also.


Guest Responsibility:
The supervision of children, babies, dogs and any adults requiring care remains the responsibility of the guest at all times.


Liability:
Shacks accepts no liability whatsoever for any personal injury, material loss, damage, additional expense or inconvenience directly or indirectly caused by or arising out of the shack, its plumbing, gas, electrical services or exceptional weather or damage caused by an event. No responsibility is accepted for loss or damage of property, (including pets), vehicles or vehicle contents belonging to the Guest or any member of the party during their occupancy.

Definitely, if you head to our gift a stay section, you will see our options, from gifting part of a stay to a full one. 

We know it can be a little daunting to head out into the wilderness, so we have set up our sites so they are safe and relaxing for you. 


All our shacks have fire alarms, smoke alarms and fire extinguishers that are checked regularly. 


All doors are lockable from inside and out so you can sleep soundly. 


All our shacks are on private property away from public areas. 


Each shack has a local who keeps us and you informed if there is going to be severe weather. 


Each shack has a secure off-road parking area. 

Yes, of course. Most of our shacks have a king-sized bed, so you can come with small children who will either sleep in the bed with you or have plenty of room for a portacot. Some of the shacks do have bunk beds, so keep an eye out for any that sleep 4, as you can come with your kids no matter what age they are. 

07457 413 819 – shacks support number.